What to Do If You Forget Your PIN

Trezor.io/Start® | Trezor Suite App (Official) | Trezor®

Forgetting your Trezor PIN can feel stressful, especially when your crypto is on the line. But don’t panic — as long as you have your recovery phrase, you can still recover your wallet and get access to your funds.

In this article, we’ll explain what happens when you forget your PIN, and exactly how to reset your Trezor and restore access safely using the Trezor Suite App from the official site: Trezor.io/Start®.

🔐 What Is the Trezor PIN?

The PIN is a security code you set up when you first initialize your Trezor device. It prevents unauthorized access to your wallet. Every time you connect your device, you must enter the PIN.

If someone gets your Trezor device but doesn’t know your PIN, they can’t access your funds. After several incorrect PIN attempts, the device will wipe itself for security.

😟 What Happens If You Forget Your PIN?

If you forget your PIN, you can’t log in to your wallet. But don’t worry — your coins aren’t lost.

You have two options:

  1. Wipe the Trezor device
  2. Restore your wallet using your 12- or 24-word recovery phrase

This will let you set a new PIN and get your funds back.

✅ As long as you saved your recovery phrase correctly, you’re safe.

📋 Step-by-Step: How to Recover Your Wallet If You Forgot the PIN

✅ Step 1: Go to Trezor.io/Start®

Visit the official Trezor setup page: Trezor.io/Start

Download and install the latest version of the Trezor Suite App for your computer (Windows, Mac, or Linux).

✅ Step 2: Connect Your Trezor Device

Plug your Trezor device (Model One or Model T) into your computer using the USB cable.

The Trezor Suite App will detect that a device is connected and prompt you to enter your PIN.

Since you’ve forgotten your PIN, continue to the next step.

✅ Step 3: Enter Incorrect PIN Until Device Resets

You must intentionally enter the wrong PIN multiple times to trigger a reset.

⚠️ Each incorrect attempt increases the wait time between tries (e.g., 1 second, 2 seconds, 4 seconds, etc.). After 16 wrong attempts, your Trezor will automatically wipe itself.

This is a security feature to protect your wallet from brute-force attacks.

Once the device is wiped, move to the next step.

✅ Step 4: Choose “Recover Wallet” in Trezor Suite

After wiping, the Trezor Suite will prompt you with two options:

  • Create a new wallet
  • Recover wallet

Select "Recover wallet."

You’ll now be asked to enter your 12- or 24-word recovery phrase — the one you were given when you first set up your wallet.

✅ Step 5: Enter Your Recovery Phrase

Your Trezor device will guide you through entering your recovery phrase word by word on the device screen (not your computer). This keeps your phrase secure from malware or spyware.

Be sure to:

  • Use the correct words and order
  • Double-check spelling
  • Keep your phrase private
💡 Tip: If you have multiple Trezor backups, make sure you're using the right one for the wallet you want to recover.

✅ Step 6: Set a New PIN

Once the recovery phrase is verified, you’ll be prompted to set a new PIN for your device.

Make sure this time it’s:

  • Something you can remember
  • Still difficult for others to guess
  • Stored securely offline (if needed)

✅ Step 7: Wallet Access Restored 🎉

Congratulations — your wallet has been restored!

Your crypto balances and transaction history will reappear in the Trezor Suite, just as they were before.

Why? Because your crypto isn't stored on the device — it's stored on the blockchain, and the recovery phrase is what proves your ownership.

🛡️ What If You Lost Both PIN and Recovery Phrase?

Unfortunately, if you lost both your PIN and your recovery phrase, there is no way to recover your wallet. Trezor does not store your seed phrase or any user data.

This is why it’s critical to:

  • Write down your recovery phrase when setting up your Trezor
  • Store it in a safe, private place
  • Never save it online or take a picture of it

🔁 Optional: Create a Backup of Your Recovery Phrase

If you’ve now recovered your wallet, this might be a good time to:

  • Verify your recovery phrase
  • Make an additional secure backup copy
  • Store it in a second safe location
  • Consider using a metal backup plate for fire/water resistance
🧠 Remember: Whoever has access to your recovery phrase can access your funds. Treat it like a master key.

🧠 Summary: What to Do If You Forget Your Trezor PIN

StepAction1Go to Trezor.io/Start® and install Trezor Suite2Connect your Trezor device3Enter incorrect PIN until device resets4Choose “Recover wallet”5Enter your 12/24-word recovery phrase6Set a new PIN7Access your wallet — crypto restored! ✅